Data Capture & BPO Services
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Manufacturers and Retailers

  • AP/AR processing
  • eCommerce product content build/management
  • Warranty registrations and hosting
  • Rebate fulfillment
  • Loyalty card database maintenance
  • Mail list development (web search, directories, returned mail, etc.)

Case Study:

The Situation:

A national restaurant chain receives hundreds of invoices daily from suppliers across the US.  Though the volume of AP documents varies greatly each day, the chain often found itself far behind in entering the invoice data into its payment process.  Supplier payments were sometimes made late and available discounts for prompt payment were lost.

The Solution:

Restaurant management contracted with a local imaging company to receive and scan the invoices daily.  Via SFTP, CPI staff receives images from the scanner, enters the data, and sends the output in a pre-determined format.  Fields include: invoice number, invoice date, item description, quantity, discounts, and amount. The highly accurate data (exceeding 99.9%) is returned to the chain within 24 hours of image receipt.

As a result of the quick, accurate system of scanning and indexing, the chain now has an affordable, efficient AP process in place.

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