The protection of Personally Identifiable Information (PII) is integral to the flow of documents and data during all parts of the CPI data capture process.

In order to achieve the highest level of security, CPI production centers are:

• ISO 27001 certified and audited annually
• HIPAA compliant
• All images and data are transferred using:
  • SFTP
  • Encrypted emails
  • Encrypted DVD’s, USB drives
  • PGP encryption
  • Secured VPN
• Processing is housed in offices with:
  • Guards
  • Security cameras
  • Dummy terminals for all non-essential personnel
  • Personal items restricted in processing environment
  • Secure card access to active production areas
  • Back-up generators for power
  • Secured, segregated server rooms
• Comprehensive customer databases are accessible only to:
  • Senior project development team
  • Senior network staff
  • Senior project managers
• Staff is carefully screened, then trained and re-trained on Security protocol and issues
• Multiple ISP’s for connectivity assurance
• Business Continuity and Disaster Recovery Plans in place